Refund policy

You must return your unwanted products for a refund within 10 working days from the day you received the Products. The Products, including their original packaging, must be returned “as new” in a saleable condition.

We recommend sending your unwanted items back via recorded delivery as we cannot refund products damaged or lost in transit.

We will examine the returned product and will notify you of your refund via e-mail within a reasonable period of time. We process will refund or exchange within 5 working days of receipt of your returned item. At this point we will e-mail you confirmation of a refund, or send you your replacement. Please therefore do not contact us until 5 working days have passed since we received your return. Please be assured that we will endeavour to process refunds and exchanges as quickly as possible.

We will refund the price of the products in full. Unfortunately we cannot cover the cost of return postage. We will usually refund any money received from you using the same method originally used by you to pay for your purchase.